PBX

Hosted PBX vs On-Premise PBX: How to Choose

Voice Over IP (VoIP) telephones have seen an increase in popularity because they offer several advantages. Some businesses even report as much as a 51% boost in productivity after switching to VoIP phone services. At Select Com, we allow customers to choose which option is best suited for their business needs by offering both options.

Which is better suited for your business?

A business must decide whether an on-premise (hardware stored at your business in a server closet) or cloud-based (hardware is kept at the off-site facility of the provider and phones connect via an internet connection) phone solution works better for their situation. It’s important to understand the pros and cons of each in order to make an insightful decision. We will help you weigh the options and determine which best fulfills your business needs, as well give recommendations for providers based on what you decide.

Here is a breakdown and comparison of the differences
between both options:

Hosted PBX – UC features included:

  • Call control
  • Collaboration
  • Mobility
  • Call management
  • Voicemail
  • Messaging
  • Contacts
  • Web-based management
  • Call training
  • Integrations
  • Analytics
  • Contact center

On Premises – UC features included:

  • Call control
  • Collaboration
  • Mobility
  • Call management
  • Voicemail
  • Messaging
  • Contacts
  • Web-based management
  • Call training
  • Integrations
  • Analytics
  • Contact center